Tremendous personal story by Horst Schulze, who is a unique and outstanding former President of Ritz Carlton and was raised in Germany. As a very young man, he was trained and started as a bus boy, moving up and later promoted to management levels in some of the finest hotels of Europe. He was appointed to bring the Ritz Carlton hotel concept to the USA many years ago. He created a system of excellence at such high levels that he called "Continuous Process Improvement" that has been copied by many companies around the country. In this video, he shares many of his personal trials with cancer and his experiences of knowing and serving Jesus Christ.
In the second video, he shares about his personal experiences building the Ritz Carlton Hotel group into an institution of excellence. "7 Steps of Creating Excellence."
Shared by Fellowship of Companies for Christ Intl. (FCCI) www.fcci.org