📄 The Speed of Trust by Stephen M.R. Covey
What is Trust? …from the American Dictionary of the English Language, Noah Webster 1828:
Confidence: a reliance or resting of the mind on the integrity, veracity, justice, friendship or other sound principles of another person. (He that putteth his trust in the Lord shall be safe..proverbs)
As a verb, trust is …
To place confidence in or rely on. We cannot trust those who have deceived us.
Stephen M.R. Covey book says trust comes from personal creditability and reputation which is built upon on your…
Example: Red’s business sale in 1960, my house financing in 1976. How about your example?
They stem from our character calling (Genesis 1:26) and the plan that God has for us and our moral obedience (Deuteronomy 5: 6- 21) or “Love your neighbor as yourself”…Honor father and mother, do not murder, do not commit adultery, not steal, bear false witness or covet.
13 Behaviors that allow Trust…
Intrinsic Extrinsic Trust Act
1. Talk Straight
2. Demonstrate Respect
3. Creates Transparency
4. Correct Wrongs
5. Shows Loyalty
6. Deliver Results
7. Gets Better
8. Confronts Reality
9. Clarify Expectations
11. Listens First
12. Keeps Commitments
13. Extends Trust
Craig Weatherup, former CEO of PepsiCo said, “Trust cannot become a performance multiplier unless the leader is prepared to go first.”